The Lynne Experience

Position 1 - Retail Store Manager Come join our Technology Retail team in West Hollywood, CA at our client’s Holiday Wearable Pop-Up Shop! As Retail Manager, you are the leader of a team that provides the best in-store customer experience through immersive, hands-on demos of our client’s cutting edge wearable products. You will passionately lead a team focused on driving customer acquisition, retention, and satisfaction with every engagement. You excel in sales, customer service, product training, and maintaining operational and brand excellence (overall experience). You will serve as the subject matter expert and emulate the desired behaviors with your team. This is a full-time seasonal position that will start ASAP and run through the end of the year. You will be working 40 hours per week, including weekends, between the hours of 9 am - 8 pm. Compensation - $6500 - $7000 per month plus commision Overview WHAT WE OFFER Competitive weekly pay Early wage access Accrued sick time 401(k) with employer matching Paid training Employee discounts Referral bonus Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs Opportunity to work with a growing company that actively rewards and promotes its employees WHAT YOU'LL DO Manage a team and the overall operation of the location, including but not limited to opening, and closing, recruiting, training, performance management, inventory management, weekly and daily report outs on performance, team schedules, and program metrics. Develop and execute various strategies to meet or exceed quarterly sales targets Maintains sales support database; answers inquiries by researching, locating, and providing the desired information. Determines the wants and needs of consumers while driving & closing the sale. Increase sales of client’s products and CSAT scores through your team Other tasks as assigned by management. WHAT YOU'LL BRING Experience and Education: High School Diploma or equivalent required 3+ years of retail sales management experience required 3+ years of customer-facing expertise in retail sales required Demonstrated strength in teaching/coaching techniques; positively influence and empowers others Skills and Attributes: Extremely strong interpersonal communication, soft skills, written, verbal, and on camera Performance Management and conflict resolution skills Ability to build and foster business relationships at multiple levels and independently Ability to show patience and tact and remain calm under pressure High level of initiative and self-motivation with a continued drive to learn Strong time management and organizational skills Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision making Flexible availability including weekends Fluent in Google Workspace Suite & Office 365 including Outlook, Excel & PowerPoint Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and grasp Frequently lift and carry up to 25 lbs Occasionally lift and carry up to 50 lbs Continuous hand/eye coordination and fine manipulation Position 2 - Assistant Retail Store Manager Come join our Technology Retail team in West Hollywood, CA at our client’s Holiday Wearable Pop-Up Shop! As Assistant Retail Store Manager, you are focused on supporting the Retail Store Manager in the daily busines operations of the retail store. General tasks include assisting with managing a team that provides the best in-store customer experience through immersive, hands-on demos of AR & VR products. You will passionately assist in leading a team focused on driving customer acquisition, retention, and satisfaction with every engagement. You excel in sales, customer service, product training, maintaining operational and brand excellence (overall experience). You will serve as a subject matter expert and emulate the desired behaviors with your team. This is a full-time seasonal position that will start ASAP and run through the end of the year. You will be working 40 hours per week, including weekends, between the hours of 9 am - 8 pm. Compensation - $5750 - $6250 per month plus commision Overview WHAT WE OFFER Competitive weekly pay Early wage access Accrued sick time 401(k) with employer matching Paid training Employee discounts Referral bonus Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs Opportunity to work with a growing company that actively rewards and promotes its employees WHAT YOU'LL DO Assist with managing the team and the overall operation of the location, including but not limited to opening, and closing, recruiting, training, scheduling, performance management, inventory management, weekly and daily report outs on performance, team schedules, and program metrics Collaborate with team lead and Retail Manager on setting and achieving team-specific goals related to quarterly sales targets Assist in increasing sales of client’s products and CSAT scores through the development and execution of a best-in-class retail store team Interact with customers and retail team members to resolve complaints or grievances Assist partnership with Meta’s tech team to ensure all customer experiences are working correctly and maintained Other tasks as assigned by management WHAT YOU'LL BRING Experience and Education: High School Diploma or equivalent required 2+ years of retail sales management experience required 3+ years of customer-facing expertise in retail sales required Demonstrated strength in teaching/coaching techniques; positively influence and empowers others Skills and Attributes: Extremely strong interpersonal communication, soft skills, written, verbal, and on camera Performance Management and conflict resolution skills Ability to build and foster business relationships at multiple levels and independently Ability to show patience and tact and remain calm under pressure High level of initiative and self-motivation with a continued drive to learn Strong time management and organizational skills Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision making Flexible availability including weekends Fluent in Google Workspace Suite & Office 365 including Outlook, Excel & PowerPoint Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and grasp Frequently lift and carry up to 25 lbs Occasionally lift and carry up to 50 lbs Continuous hand/eye coordination and fine manipulation