AMCI Global

Revolutionizing the Automotive Industry. Doppler's mission is simple—to revolutionize the customer experience around car shopping and ownership. Doppler Automotive enables true, consumer-first, at-home retailing for automotive OEMs and dealers through anywhere, anytime, brand and product experiences. The Doppler platform combines a proprietary reservation and dispatch system with a national network of specialized delivery agents to provide services like at-home test drives, service pickup and drop off and post-purchase delivery.  Revolutionizing the automotive industry and changing the way vehicles are bought, sold, and serviced. The Opportunity... As a Doppler Second Delivery Agent, you will represent major automotive manufacturers and deliver exceptional customer experiences. This role is perfect for personable, enthusiastic, and knowledgeable product specialists who are passionate about fostering enduring relationships between customers, their vehicles, and the brand. You will provide personalized demonstrations of vehicle features, troubleshoot technical difficulties, ensure seamless system setup, and create a white-glove experience that reflects the brand's commitment to excellence. How You'll Contribute... • Premium Customer Experiences: Deliver engaging and inspiring premium customer experiences that reflect the brand’s values and commitment to excellence. • Brand and Product Expertise: Serve as a subject matter expert for the product and brand, explaining and demonstrating vehicle operational and technical features. • Research and Memorization: Research and memorize brand background, vehicle specifications, and feature descriptions to provide accurate and detailed information to customers. • On-Site Demonstrations: Travel to customer-preferred locations to conduct personalized product experiences and vehicle feature demonstrations. • Customer Feedback: Facilitate customer surveys and gather feedback to continuously improve the customer experience. • Schedule Management: Manage availability, schedule, and experience tasks within an app to ensure timely and efficient service delivery. • Additional Engagement Duties: Perform additional customer engagement duties as assigned to enhance the overall customer experience. What We're Looking For... • Adaptable and self-reliant, with a strong ability to work independently. • Experience and enthusiasm for working with automotive vehicles and products. • Knowledge and experience with electric vehicles are a plus. • Experience in retail, sales, or customer service is a plus. • Polished, professional, hospitable, and approachable demeanor. • Superb interpersonal and verbal communication skills. • Tech-savvy, with the ability to quickly learn and demonstrate new technologies. • At least 21 years of age. • Fully fluent in English; bilingual abilities are appreciated. • Valid Driver’s License and a clean driving record. • Ability to pass a background check. • Reliable transportation. • Smartphone with a data plan. Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. Doppler Automotive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.